Head of Data and Digital Transformation (m/f/d)

  • SOS-Kinderdörfer weltweit Hermann-Gmeiner-Fonds Deutschland e.V. Jobportal
  • München
  • Führungskraft Erste Ebene
  • IT
  • Vollzeit
  • Publiziert: 19.04.2023
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SOS Children's Villages is a non-governmental organisation focused on supporting children without parental care, that is active in 138 countries worldwide. SOS Kinderdörfer weltweit Hermann-Gmeiner-Fonds Deutschland e.V. is part of the SOS Federation. Our mission is to accompany children in need into a better future. In our Munich office, as well as in our offices in Berlin and Düsseldorf, more than 150 employees ar committed to our vision "A loving home for every child - for a strong generation of tomorrow."
We are looking for a Head of Data and Digital Transformation (m/f/d) in Munich on a full-time basis (38.5 hours/week), starting as soon as possible.

Your responsibilities:

As head of data and digital transformation you will drive the digital transformation of SOS Kinderdörfer weltweit, lead a cross-functional project team and supervise our marketing intelligence and online teams. You will closely work on digitalization topics with colleagues from different departments at SOS Kinderdörfer weltweit as well as with colleagues from other SOS Children’s Villages Associations and our international general secretariat.
Your responsibilities:
  • Drive the further development of our digital transformation strategy in close collaboration with the senior leadership of SOS Kinderdörfer weltweit and lead the ongoing change management for a digital transformation.
  • Setup a project portfolio management, keep an overview on and steer the implementation of data and digitalization projects.
  • Oversee our IT architecture, data structures, systems and core processes.
  • Establish a service management approach for SOS Kinderdörfer weltweit.
  • Develop a data strategy, incl. how to capture, link and use data for fundraising, marketing and program work while complying with data protection and privacy requirements.
  • Support the build-up of skills required for digital transformation at SOS Kinderdörfer weltweit and consult other departments on how to optimize processes applying the opportunities of digitalization.
  • Strengthen expertise and partnerships on data science and KI, e.g., to optimize targeting and donor experience for NGOs.
  • Supervise the marketing intelligence team who is responsible for our donor database and serves as a sparring partner for fundraising and marketing teams. The team, formulates data-driven recommendations on optimized segmentation & selections along the donor journeys and on new fundraising opportunities. It also evaluates performance of marketing and fundraising activities across segments and channels.
  • Supervise our digital team who develops, maintains and optimizes our websites, steers our digital marketing and fundraising channels and drives our web and digital fundraising strategy.

Your profile:

  • You have at least 3-7 years of relevant working experience in project management, process optimization, change management and/or digitalisation.
  • You hold a university degree in business, information technology of similar.
  • You have a track record of managing projects and driving organisational change and you are used to leading agile teams on digital transformation or related topics.
  • You are a strong communicator and you are able to explain complex topics in a simple way and to “translate” between business and IT requirements.
  • You have first experience in customer relationship management, fundraising or similar.
  • You are proficient in English and have at least medium German language skills (at least B2).

What we offer:

  • A versatile, inspiring and responsible job in a professionally working, international non-profit organization.
  • A meaningful environment with an excellent working atmosphere.
  • Compatibility of family and career as well as offers on work-life balance
  • Employer funded pension
  • Financial allowance for childcare.
  • Interesting opportunities for further training and development

SOS Children's Villages adhere to strict Child Safeguarding principles and a zero-tolerance policy towards sexual harassment, exploitation and abuse. Therefore, when recruiting, in addition to personal and professional suitability, we also pay attention to the willingness to act in accordance with our child protection guidelines and values and expect an extended police clearance certificate when you are hired.

Diversity is important to us. At SOS Children's Villages, we stand up against racism and discrimination and welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age or sexual identity.

If you are interested in this exciting position, we look forward to receiving your application as soon as possible!

SOS-Kinderdörfer weltweit
Hermann-Gmeiner-Fonds Deutschland e.V.

Ridlerstr. 55
80339 München